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VOIP Telephone Service

We are excited to offer eight features at no additional cost to your current pricing plan, and unlimited local calls and domestic long distance to the continental United States and Canada. We are actively working on additional features that we will roll out once the features have been implemented and tested.

To activate the features once your service has been transferred, please use the following keys:

*60 -- Disable Call Waiting (Unconditional)
           Call Waiting is Disabled by default.
*61 -- Enable Call Waiting (Unconditional)
*69 -- Call Trace
*72 -- Call Forward Unconditional
*73 -- Call Forward Cancel
*78 -- Do not Disturb Enable
*79 -- Do not Disturb Disable

Three Way Calling

While on the call, press the "flash button" or "receiver button" on your telephone, wait for dial tone, then dial the next number, wait for answer, then press the "flash button" or "receiver button" again to connect both parties.

Call Transfer

While on the call, press the "flash button" or "receiver button" on your telephone, wait for dial tone, then dial the number you want your call to be transferred to, wait for answer, hang up your receiv- er.

VOIP Voicemail

Dial 5000 at home (Away from home dial 420-9800)

You have X new/old messages.

Press 1 for new/old messages.

The voicemail envelope and voicemail mail message for the first message is played. Once the first message is done being played the system will prompt:
  • Press 2 to change folders
    • Press 0 for New Messages.
    • Press 1 for old Messages.
    • Press 2 for Work Messages.
    • Press 3 for Family Messages.
    • Press 4 for Friends Messages.
    • Press * to return to the main menu.
  • Press 3 for Advanced Options
    • Press 1 to send a Reply.
    • Press 2 to listen to the message envelope.
    • Press * to return to the previous message.
  • Press 0 for Mailbox Options
    • Press 1 to record your Unavailable Message.
    • Press 2 to record your Busy Message (Not Applicable).
    • Press 3 to record your Name.
    • Press 4 to record your temporary greeting.
    • Press 5 to change your password.
    • Press * to return to the main menu.
  • Press * for Help.
  • Or # to exit.

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- 2006 Veracity Communications - 379 North University Ave. Suite 301 - Provo, UT 84601 - 801-379-3000